FAQs

If you’ve got a double glazing related question, why not view our FAQs list! You may find that we’ve already been asked it. If you’d like to find out more about our quality double glazing products, then get in touch today! We install our quality product range across Hampshire, Dorset, Surrey, Wiltshire and West Sussex.

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County Windows FAQs


County windows are a family business who have been designing and installing home improvements across Hampshire, Surrey, Wiltshire and Dorset since 1998.


County windows offer a wide range of quality home improvement products in uPVC, Aluminium and Timber. Our products range includes new windows and secondary glazing, composite doors, bi-fold doors, French doors, sliding doors, conservatory refurbishments, replacement conservatory roofs, new conservatories, orangeries, roller and sectional garage doors, fascia, soffits and guttering, garden lighting and repair service to existing home improvement products. 


We have showrooms in Winnall, Winchester and also in West Parley, Bournemouth. The showrooms are open from Monday to Friday 9am to 5.30pm, Saturdays from 9am – 4pm and Sundays 10am – 4pm.


We cover the whole of the central south of England including Surrey, Hampshire, Wiltshire, Dorset and West Sussex.


Yes, we offer a relaxed sales process, never outstay our welcome and provide a free, no-obligation quotation, leaving you to make the important decision.


Yes, we offer different Finance options which will always be clearly explained by our sales consultants


Our home improvement products come with a comprehensive Double Glazing and Conservatory Ombudsman 10-year Insurance-backed guarantee for your peace of mind.


County Windows have an experienced team of technical surveyors who will carry out a detailed survey of your home. Our surveyors will confirm that everything that has been described on the contract can be delivered and support with planning permission and building regs work and we will keep you informed from start through to completion of your project.


All our installers are NVQ2 qualified, qualified carpenters or have many years of experience in the installation of home improvements. They are also all Assure accredited. Assure is an official, UKAS-accredited Competent Persons Scheme authorised by the Ministry of Housing, Communities and Local Government (MHCLG) for the replacement of windows, roof windows, roof lights and doors in England and Wales.


Yes, we have completed installations on many schools and local government buildings as well as private sector commercial projects. Please contact us for further details


Yes, we have a team of in-house service technicians who will come out and look at the problem and provide a no-obligation quotation for the repair work. Please contact us for further information.

Visit Our Showrooms

Visiting one of our showrooms is a fantastic way to see our windows and doors for yourself. Both our showrooms are open by appointment only. If you'd like to visit our showroom, click here to book an appointment. Alternatively, you can call our Winchester showroom on 01962 840 780 or the West Parley showroom on 01202 283610 to book an appointment.

Is Your Question Not Listed? Get in Contact

If your question isn’t listed, then don’t hesitate to get in touch. You can call us on 01962 840 780 or fill out our online contact form.

For those that have a double glazing product in mind, start a free online quote today. Just enter a few details to receive a bespoke estimate with no obligation to book. 

Or why not ask your question in person by visiting one of our showrooms. Click here to find your nearest one. 

County Windows

Our Testimonials

See what our customers have to say about their experience with County Windows!

I would like to record my delight at the work done by Andy. What a pleasant man and what a wonderful craftsman.

So very, very good.

Many thanks

Customer
Bournemouth - October 2021

The two workmen were not only very professional in dealing with the installation, clean and tidy whilst working, both obviously happy in their work, good sense of humour and very patient when explaining how to lock and unlock the doors. I thank you all at County Windows for all your work.

Winchester - August 2021

Work was done efficiently and in a friendly way. Would certainly recommend!

Customer
Winchester - May 2021

We were well received in show room with information but no pressure. Kept informed all the time. Fitter very pleasant and did a good clean job.

Customer
Southampton - April 2021

Good quality work and thorough attention to detail.

Customer
Petworth - April 2021

Helpful sales staff and door fitted within promised timescale. Quick and efficient and tidy on completion.

Ashley Cutler
Winchester - January 2021

We would recommend County.

Margaret Lions
Bournemouth - October 2020

Very professional business- customer focused and excellent craftsmanship.

Scott Foster
Winchester - August 2020

Very efficient and professional work.

Customer
Eastleigh - March 2020

Every part of the service was efficient and friendly, from the first phone call to completion.

Customer
Romsey - March 2020

Had front door installed today. Very efficient and tidy. Did it in awful weather! Thanks for doing a great job. Door looks amazing and feels very secure.

Kevin Drobecz
Winchester - February 2020
Thank you to you and all your colleagues involved in the project.  Without exception, everyone we have had on site has been a delight.  Everyone, from the word go has worked exceedingly hard to get the job done and, considering the weather, in exceptionally hard, cold and wet circumstances.  The guys have all been so helpful, polite, professional, courteous and friendly and nothing was too much trouble.
Double Glazing
Winchester - February 2020

My Conservatory is now complete. It looks wonderful. I would like to thank Gary and Greg for doing a great job outside and inside. They tended to every minor detail. The pair are a credit to your firm. I would also like to thank Nigel for overseeing all of the work.

Conservatory
Wiimborne - January 2020

Thrilled to bits with it all. Thankyou!

Double Glazing
Olivers Battery, Winchester - March 2018

I was invited to inspect every factor of their work on completion which, as stated, was of the highest standard.

Double Glazing
Kings Worthy, Winchester - July 2018

I wouldn’t hesitate to recommend or use County Windows again.

Customer in
Winchester - August 2017

Before retiring my husband worked for over 30 years in the industry so knew what standard of work he wanted from the various tradesmen. He could not fault any of them and we got the finished job we had hoped for. We are very happy and can highly recommend County Windows to anyone else considering them for similar projects.

Mrs Tomkin
Ferndown - March, 2019

County Windows replaced our conservatory roof, the installation team put our minds at rest from the very start. They did a fantastic job, and after the three days it took to do the job you would not have known they had been there. Our conservatory now looks great, thanks to all at County Windows, especially the installation team.

Conservatory Roof
Southampton - April 2019

I’m writing to say how pleased we are with our new conservatory roof. I have not contacted you before as we have been waiting for it to rain and it passed with flying colours. Also, my wife and I must mention the fitters, Jamie and Danny. We cannot praise them enough, they were always on time, kept us in the loop as regards to finishing off, the attention to detail was first class and they were pleasant to deal with. All in all, a very nice pair of lads. Thank you.

Conservatory Roof
Bournemouth - May 2019

I would like to thank you and the team for the replacement of our door and windows. It was a big concern to us and we spent some time deciding on who to order with. The team were polite and left the house looking clean and tidy, nothing was too much trouble.

Replacement Door & Windows
Eastleigh - May 2019

I just want to say how pleased we are with the re-glazed conservatory. It is a massive improvement and turned out every bit as nice as we expected. Your two people, Mark and Simon, were a pleasure to deal with, very considerate and did an excellent job on the installation and the finishing.

Conservatory Improvement
Bournemouth - June 2019

A very professional company No pressure selling. The installation team had a very high standard of workmanship with good time keeping and kept a tidy working area They also sent a installation manger to make sure we were ok with progress. Would recommend this company.

Mr Emery
Eastleigh - July 2019

A truly excellent job completed to a very high standard and with the minimum of disruption.

Mr Froud
Poole - August 2019

Excellent installation. Very professional. Would recommend. Top service!

Mr Fincham
Southampton - August 2019

Excellent service from survey/sales to installation.

Mr Cole
Eastleigh - August 2019

Excellent service from quote to installation of windows. Conscientious and courteous service.

Mrs Withers
Winchester - January 2022

Superb service throughout. The price was reasonable, follow up excellent. The fitter did a superb job at removing old unit and fitting new one. He was cheerful throughout the whole process. He left leaving no mess whatsoever. I will definitely use County Windows (Winchester) in future.

Mrs Scott
Winchester - January 2022

Excellent products service and workmanship wouldn’t hesitate to use again.

Mrs Wallace
Winchester - January 2022

We had 5 windows fitted in December 2021 and have been very pleased with them. This is a nice company to deal with and I highly recommend the installation team who were skilled, courteous and took the trouble to consult us on the fine details of the installation.

Mrs Renshaw
Winchester - January 2022

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Industry leading Accreditations

CO2 Energy Rating
DGCOS
BSI logo
C. E. Mark
Made In Britain
Fensa Registered Company
FSC

County WIndows - Quality windows, doors, conservatories and much more!

We have showrooms across the south including Bournemouth and Southampton, with teams based throughout Hampshire and Dorset.

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